8kk Privacy Policy

This Privacy Policy ("Policy") describes how 8kk ("the Platform," "we," "us," or "our"), operating the website at https://8kk.one, collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the 8kk platform and its associated services.

8kk is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). This Policy applies to all personal data collected through the 8kk website, mobile interface, customer support channels, and any other touchpoint through which you interact with the platform.

By registering an account, making a deposit, or otherwise using the 8kk platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 8kk platform.

8kk collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third-party service providers where necessary for platform operations. The categories of personal data we collect are described below.

// 2.1 Registration & Account Data

When you create an 8kk account, we collect the following information:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred language and currency settings

// 2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and applicable anti-money laundering (AML) regulations, we may collect:

• Government-issued photo identification (e.g., PhilSys ID, passport, driver's license, UMID, SSS ID, voter's ID)
• Proof of address documents (e.g., utility bill, bank statement dated within 3 months)
• Selfie or liveness verification image for identity matching
• Source of funds documentation where required by regulation

// 2.3 Financial & Transaction Data

When you make deposits or withdrawals, we collect:

• Payment method details (e.g., GCash account reference, PayMaya account reference, bank account name and number for BPI, BDO, or Metrobank)
• Transaction amounts, dates, and reference numbers
• Deposit and withdrawal history
• Bonus and promotional credit history

// 2.4 Gaming & Behavioral Data

As part of normal platform operations and responsible gaming monitoring, we collect:

• Game session data (games played, session duration, bet amounts, win/loss records)
• Betting history and wagering patterns
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, cooling-off periods)
• Bonus and promotion participation records

// 2.5 Technical & Device Data

When you access the 8kk platform, we automatically collect certain technical data:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session timestamps and login history
• Pages visited, features used, and navigation patterns within the platform
• Referral source (how you arrived at the 8kk website)

// 2.6 Customer Support Data

When you contact 8kk support via live chat or email, we collect:

• The content of your support communications
• Support ticket history and resolution records
• Any additional information you voluntarily provide during support interactions

8kk uses the personal data we collect for the following purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, 8kk processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 8kk — specifically, to provide you with access to the gaming platform, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations, tax reporting requirements, and regulatory reporting to relevant Philippine authorities.
• Legitimate Interests: Processing is necessary for the legitimate interests of 8kk, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services — provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time.

8kk does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

// 5.1 Service Providers

We share data with carefully selected third-party service providers who assist us in operating the 8kk platform. These include:

• Payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank) — to process deposits and withdrawals
• KYC verification providers — to verify your identity and age in compliance with regulatory requirements
• Game software providers — to deliver the gaming content available on the platform
• Customer support platform providers — to facilitate live chat and email support
• Fraud detection and cybersecurity providers — to protect the platform and its users from fraudulent activity

All service providers are bound by data processing agreements that require them to handle your data in accordance with applicable privacy laws and to use it only for the specific purpose for which it was shared.

// 5.2 Regulatory & Legal Disclosure

8kk may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine AML regulations and any applicable gaming regulatory framework.

// 5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 8kk's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

8kk uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and — where you have consented — deliver relevant promotional content. Below is a summary of the cookie categories we use.

// 6.1 Managing Cookies

You can manage your cookie preferences through the cookie settings panel available on the 8kk platform. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies will prevent you from using the platform. Note that clearing cookies will log you out of your account and reset your saved preferences.

8kk retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention periods apply:

• Active account data: Retained for the duration of your account and for a minimum of 5 years following account closure, in accordance with Philippine AML record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Customer support records: Retained for 3 years from the date of the last support interaction.
• Marketing consent records: Retained for the duration of your consent and for 3 years following withdrawal of consent, as evidence of compliance.
• Technical and device data: Retained for 12 months from collection, after which it is anonymized or deleted.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8kk. To exercise any of these rights, contact our Data Protection Officer using the details in Section 12.

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right to Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly from your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our ability to demonstrate compelling grounds.
• Right to Lodge a Complaint: If you believe that 8kk has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

8kk implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS): All data in transit between your device and 8kk servers is encrypted using TLS 1.2 or higher with 256-bit encryption.
• Data Encryption at Rest: Sensitive personal data stored on 8kk servers is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis. All access is authenticated, logged, and regularly audited.
• Password Security: User passwords are stored as salted cryptographic hashes. 8kk staff cannot view your password in plain text.
• Penetration Testing: 8kk conducts regular security assessments and penetration tests to identify and remediate vulnerabilities.
• Incident Response: 8kk maintains a documented data breach response procedure. In the event of a breach affecting your personal data, you will be notified within 72 hours of discovery, in accordance with NPC notification requirements.
• Staff Training: All 8kk personnel who handle personal data receive regular data privacy and security training.

The 8kk platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations applicable to casino-style online gambling. 8kk does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with our Terms and Conditions and applicable law.

8kk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes to this Policy, we will notify you by:

• Posting a prominent notice on the 8kk platform upon your next login
• Sending a notification to the email address registered to your account
• Updating the "Last Updated" date at the top of this Policy

Your continued use of the 8kk platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how 8kk protects your personal data. Archived versions of previous Privacy Policy editions are available upon request from our Data Protection Officer.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8kk, you may contact our Data Protection Officer (DPO) using the details below. All data subject rights requests and privacy-related inquiries should be directed to the DPO.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official website and offices in Quezon City, Metro Manila.